Requirements
To be successful as a customer relationship manager, you should possess excellent communication skills and maintain the core values of the organization. You will conduct quality assurance surveys to determine customer satisfaction and use the findings to improve on areas of complaint. Ultimately, an outstanding customer relationship manager will work closely with sales and accounts managers to ensure that all staff preserves relationships with clients.
You should have ...
Education:
Bachelor Degree
Tools:
- CRM Odoo
- MS Office (especially Excel, Word, and PowerPoint).
Skills and Experience:
- Proven experience as CRM Manager not less than 5 years
- Proficient in English (oral and written).
- Strong communication and people skills.
- Good organizational and multi-tasking abilities.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.
Location:
Cairo.
- Location: Cairo
- Department: Call center
What you will find in Mega Trust?
At Megatrust, we appreciate people and how they feel, that is why we provided an environment that serves your peace and lets you work comfortably in every single aspect.
Day after day, you will notice yourself evolving into a better version of yourself, gaining the knowledge you were not planning to learn.